Nothing new has dropped for me in a while, why?

Tilting Point Support -

If nothing new has dropped for you, or you keep getting “duplicate” drops you probably have
unlocked all gear from your current tier (number of stars). In order to get new drops you need to upgrade your equipment and unlock the next tier for each equipment type (weapons, armors and minions). Here are the rules:

Tier 2 items unlock when you upgrade an item of the same type at level 9

Tier 3 items unlock when you upgrade an item of the same type at level 13

Tier 4 items unlock when you upgrade an item of the same type at level 17

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