Garments, shoes, accessories, and backgrounds are unlocked the very first time you obtain them. You can see them all in your Closet. Unlocking an item is permanent; once you've obtained it's unlocked forever!
The easiest way to get new items is to open Collection boxes. You access these Collection Boxes by tapping on a locked item anywhere in the game, for example from your Closet or directly when playing a challenge. Opening a Collection Box usually requires Tokens, and will grant you five random items from this collection.
You can also unlock items by collecting them in the Season Pass, missions, challenges, and many other places in the game!
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