We are very sorry you are experiencing issues with the game, and we will be happy to help you eliminate them as quickly as possible.
If you are having problems with the game, please follow these instructions:
- Try restarting the game, as well as your device
- Uninstall and reinstall the app. Then, enter the game.
- Make sure that your device meets the minimum technical requirements of the game.
- Make sure you have the latest version of the app on Google Play/App Store.
Also, try clearing the cache if you have an Android device:
1. Go to your device settings and select Applications.
2. Find SpongeBob Adventures in the application list and tap it.
3. Tap Clear Cache or Clear Data.
4. Try to re-enter the game.
If the problem persists, please contact us:
1) Via e-mail: SpongeBob-Adventures@tiltingpoint.com
Or
2) Get in touch with us via the support form in the game
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